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The Florida Attorney General sometimes needs help locating persons who may
have been victims. Please look over the following requests for help and
see if you or one of your friends may be a victim. Click on any of
interest to you below.
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"Roadside Assistance," Media Packages or Media Bundles, or "Voicedial" |
Another request for assistance from your Senior Sleuths, this time on
unauthorized charges on cell phone bills from AT&T or Cingular (see
Tina's email, below).
If anyone finds any such charges that they did not authorize, please
have them contact Rebecca Woolever at
Rebecca.Woolever@MyFloridaLegal.com, or call her at (850) 414-3878.
Again, please tell everyone we appreciate their help!
Jerry Johnson
Business Manager, Economic Crimes
Florida Attorney General's Office
PL-01 The Capitol
Tallahassee, Florida 32399-1050
Phone: (850) 414-3835
Facsimile: (850) 488-4483
----- Forwarded by Gerald Johnson/OAG on 02/20/2009 10:25 AM -----
Tina Furlow/OAG
02/19/2009 03:25
To Gerald Johnson/OAG@OAG
cc
Subject Cingular/ATT: Seniors v. Crime
Jerry,
Would you please pass on to Seniors v. Crime that we would appreciate
receiving any information about ATT Mobility (or predecessor Cingular)
cell phone bill charges for "roadside assistance," media packages or
media bundles, or "voicedial" when the customer did not know about or
agree to accept these services.
In order to find these charges on the phone bill, a consumer should
examine the charges for every cell phone number billed, since the
charges may be billed for one cell phone number but not others.
Thanks.
Tina Furlow
Senior Assistant Attorney General public records law, and that all
correspondence to me via email may be subject to disclosure.
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| Added Charges |
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Don -
Good to finally meet you the other day. I talked to our staff yesterday
about how your folks could help, and I'm already getting requests for
assistance.
I'm going to forward these on to you, to see if any of your volunteers
have been scammed. The first case is in the email below.
This case is on "cramming" - where your regular phone carrier (your home
phone, not your cell phone) has added charges from a 3rd party that were
never authorized. The press release describes the situation pretty well.
If you ever gave someone your phone number while registering for a
contest, asking for discount coupons, or almost anything else, it is
possible that additional charges were added to your phone bill. This
could be any phone company in Florida, so anyone could be affected.
We need your volunteers to CAREFULLY go over their home phone bills,
including the back of the bill, and see if there are added charges. If
so, please follow the instructions described below.
Tell everyone we appreciate their help!
Jerry Johnson
Business Manager, Economic Crimes
Florida Attorney General's Office
PL-01 The Capitol
Tallahassee, Florida 32399-1050
Phone: (850) 414-3835
Facsimile: (850) 488-4483
----- Forwarded by Gerald Johnson/OAG on 02/20/2009 09:22 AM -----
Claudia Johns/OAG
02/19/2009 03:25
To Gerald Johnson/OAG@OAG
Subject Senior vs. crime
Jerry,
Per your announcement during the staff meeting, could you please forward
the link to our press release about the petition filed with PSC on
2/17/09 to this group and have them review their landline phone bills
and see if the have been crammed. If they have, they can fill out the
affidavit form linked to the press release.
Thanks
http://www.myfloridalegal.com/newsrel.nsf/newsreleases/591A4579825B698785257560006FCE5E
Claudia Y. Johns, CFE
Financial Investigator
Economic Crimes Division
Office of the Attorney General
Tallahassee, Florida 32399-1050
(850) 414-3832 Office
(850) 488-4483 Fax
Please note that Florida has a broad public records law, and that all
correspondence to me via email may be subject to disclosure.
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| Alltel Roadside |
Request for Service
Help locating Alltel wireless victims who were billed for roadside
assistance.
Keith Vanden Dooren, Special Counsel, Economic Crime Division,
Tallahassee
850-414-3827
keith.vandendooren@myfloridalegal.com
agdns.oag.state.fl.us
Date: 19 Feb 2009
Time: 15:43:16
For Alltel senior customers to review their bills particularly during
the time period March 2002 to May 2005.
A civil action was filed in Tallahassee against Alltel for deceptive and
unfair trade practices because they added roadside assistance to
customer accounts who activated services. Alltel advertised a free trial
for 30 or 60 days of Mr. Rescue roadside assistance. Alltel added a Mr.
Rescue without telling customers or without alerting them to the fact
that they would be charged $3 per month if they did not cancel within 30
or 60 days. Most people did not want nor need Mr. Rescue.
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